Roxio Game Capture Device on PS3 and Xbox 360: FAQ

By Game Cops | Published: 2026-11-02

Category: Product Reviews

Straight answers to the most common questions about setting up the Roxio HU348-E game capture device on PS3 and Xbox 360, from component cables to software and troubleshooting.

Quick answer

The Roxio HU348-E is a standard-definition component capture device for PS3 and Xbox 360, and it works best when you connect your console through the supplied component cables and run the included Roxio software on a compatible PC. Expect setup to be straightforward but not plug-and-play: you will need the right cables, the software installed, and a little patience with input settings.

What the Roxio HU348-E actually captures

This is a standard-component capture device, not an HDMI or HD solution. It takes the component video and stereo audio output from your PS3 or Xbox 360 and sends it to a PC for recording. That means it is best suited to consoles set to standard-definition output, and it will not capture HDMI-only sources or newer consoles without an adapter. If you are looking for 1080p capture, this is not the right tool; if you want a low-cost way to record older gameplay, it fits that job.

Why the included software matters more than you think

The Roxio HU348-E relies on the bundled Roxio software to recognize the device and encode the video. Without that software installed, the device may not appear as a usable capture source in other programs. The catalog listing confirms software is included, but it does not specify which version or whether it supports current operating systems. Treat the software as part of the purchase: check that you have a compatible PC and be prepared to install from the included disc or a provided download if available.

Common setup mistakes and how to avoid them

Most problems come from three things: using the wrong cable type, selecting the wrong input in the software, or a console output setting that does not match the device. The Roxio HU348-E expects component video (red, green, blue) plus stereo audio (red, white), not composite yellow or HDMI. Also, the device is pre-owned or refurbished, so cables and software may show signs of use; verify everything is present before you start troubleshooting.

Roxio HU348-E FAQ

How do I connect the Roxio capture device to my PS3 or Xbox 360?: Connect the component video and stereo audio outputs from your console to the Roxio device's inputs using the supplied component cable. Then connect the Roxio device to your PC via USB. Make sure your console is set to output standard-definition video over component, not HDMI. Check that your console's video settings match component output before recording.
Do I need the Roxio software to capture gameplay?: Yes, the Roxio HU348-E is designed to work with the included Roxio capture software. Install it on a compatible Windows PC before connecting the device. The software handles device recognition and recording; third-party programs may not detect the device without the Roxio drivers. Install the software first, then plug in the device.
Why isn't my Roxio capture device showing up on my PC?: First, confirm the USB cable is firmly connected and try a different USB port. Then reinstall the Roxio software and restart your PC. If the device still does not appear, check Device Manager for unknown devices; a missing driver is the most common cause. Since this is a refurbished unit, also test the USB cable itself. Try a different USB port and reinstall the software before assuming the device is faulty.
Can I capture PS3 gameplay with Roxio in HD?: No. The Roxio HU348-E is a standard-definition component capture device. It captures the resolution your console outputs over component, which for PS3 and Xbox 360 is typically 480i or 480p. It does not support HDMI or HD resolutions like 720p or 1080p. Set your console to 480p for the most consistent results.
What should I check if the video is black and white or has no color?: A black-and-white image usually means the video cables are plugged into the wrong inputs or the console is set to a different video standard. Verify that the green, blue, and red video cables match the Roxio inputs exactly, and that the console is set to component output, not composite or RGB. Match cable colors to the Roxio inputs one by one.
Is the Roxio HU348-E compatible with Xbox 360 and PS3?: Yes, the product listing specifies PS3 and Xbox 360. Both consoles support component output, which is what this device requires. Other consoles may work if they output standard-definition component video, but they are not officially listed. Stick to PS3 and Xbox 360 for the smoothest experience.

Product facts

[Pre-Owned/Refurbished] Roxio HU348-E Standard Component Cable Game Capture Device Software PS3 Xbox 360: Pre-owned/refurbished Roxio HU348-E standard component cable game capture device with software for PS3 and Xbox 360. Knowing it is a refurbished unit with component cables and software helps you set expectations: check the package contents and test the cables before relying on them.
[Pre-Owned/Refurbished] Roxio HU348-E Standard Component Cable Game Capture Device Software PS3 Xbox 360